TeleMental Health - Virtual Counseling

Our office remains committed to supporting student wellbeing and resilience. All services are currently being provided virtually.

Please note that the provision of counseling services is regulated by each state; thus, if you do not reside in Georgia we will discuss what your state permits us to provide for you.  

If you have general questions, you may call 470-578-6600 (Kennesaw campus) or 470-578-7391 (Marietta campus) during normal business hours or email

Our virtual office hours are Monday-Friday from 8am to 5pm.


  • Your counselor will be reaching out to you via email to provide directions on how your appointment will be conducted.  We will no longer provide in-person appointments and will meet with clients via video conferencing.  Your counselor will be reaching out 1-2 days prior to your scheduled appointment day with instructions. 

  • If you are already working with a counselor and you would like them to reach out to you, please contact them via email.  Staff will be monitoring their email accounts during normal business hours, Monday – Friday from 8am to 5pm.  You can find your counselors email address on our Staff Contact page. 

  • We are scheduling new client appointments.  If you are interested in counseling services, please email  Initial Consultations are conducted via video conferencing using the Microsoft Teams app.  Services are available to any KSU student who is currently enrolled for summer semester or attended Spring semester and is registered for fall.   Our services are free to students. 
  • Group facilitators will be reaching out to the group members via email with more information. 
  • If you need assistance locating a mental health provider off-campus or near your home, please visit our Case Management website:
  • If you feel you need immediate support outside of normal business hours, please contact the Georgia Crisis Access Line (1-800-715-4225) or Crisis Text Line by texting 741741 or visit our Emergency page for more options.

    The Georgia COVID-19 Emotional Support Line (866-399-8938)provides 24/7 free and confidential assistance to callers needing emotional support or resource information as a result of the COVID-19 pandemic.  The Emotional Support Line is staffed by volunteers, including mental health professionals and others who have received training in crisis counseling.  

    GA COVID support line flyer





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    Visit our Stay Home Self-Care page for fun ideas to keep you sane, safe, and soothed during your time at home!

Frequently Asked Questions

As we transition to providing services via video conferencing, we imagine that you have a lot of questions regarding what this will look like and what can be expected. 

  • TeleMental Health means the mode of delivering services via technology-assisted media, such as but not limited to, a telephone, video, internet, a smartphone, tablet, PC desktop system or other electronic means using appropriate encryption technology for electronic health information. TeleMental Health facilitates client self-management and support for clients and includes synchronous interactions and asynchronous store and forward transfers.  (Georgia Code 135-11-.01)
  • Our counselors will be providing services primarily through video conferencing via the Microsoft teams app.  If you are an existing client, please reach out to your therapist directly. Once you are scheduled with your  counselor, they will send you specific instructions on how to access the app and conference in to your appointment.

  • Yes, video conferencing in Microsoft Teams is encrypted and HIPAA compliant, which means that your session will remain secure and confidential.
  • No. Sessions will not be recorded and we ask that you also do not record our telehealth sessions.
    1. Log into Microsoft teams at least 10 minutes prior to your appointment to ensure there are no technical issues.
    2. Find a private space where you can speak freely and openly without being overheard or interrupted by others.  You may need to ask others in your space to respect your privacy by doing things like turning on entertainment in another room or listening to something on headphones.
    3. Try to arrange yourself in an as session-like position as you can. Settle into a nice comfortable seat.  Avoid lying down or watching TV.  A workspace environment would be best.

    TeleMental Health prep infographic

  • Please reach out to your counselor to discuss other options.  The most likely alternative would be a phone call. 
  • While telemental health sessions have their limitations, the data suggests that telemental health is effective for diagnosis and assessment across many populations (adult, child, geriatric, and ethnic) and for disorders in many settings (emergency, home health) and appears to be comparable to in-person care.  However, your clinician will be able to discuss with you whether you are an appropriate fit for telemental health and provide you with other resources as needed.
  • Yes, there are some resources listed below for off campus providers.  We will continuously be updating this information as we receive it.  If you need assistance locating a mental health provider off-campus, visit our Case Management page for more info or email

    Summit's Edge Group
    Services provided: Telemental Health Counseling
    Sliding Scale - 85-100/SESSION
    You do not need to be present for the first session.
    Insurances accepted: BCBS/AETNA/Cigna/Tricare
    Georgia Behavioral Health Professionals
    Services Provided: Telemental Health Counseling, Psychiatry
    $300 for first session and $150 thereafter out of pocket
    Accepts All/Most Insurance

    Thriving Campus - You can click a radius of 50 miles and "video counseling" to see which providers offer TeleMental Health in Georgia.

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