What We Do

The goal of case management is to optimize student functioning by addressing concerns on an individual basis.  Case managers strive to empower students toward personal and academic success by recognizing strengths, promoting growth in self-advocacy, developing community, coordinating care and supporting goals.  The case manager assesses the needs of students, offers crisis intervention and support, links students to appropriate resources, facilitates referrals, provides continued follow-up services and serves as an advocate for students.  Case management services are provided to currently enrolled students.

  • Your initial appointment with a case manager will last approximately 60 minutes as you and case manager will conduct a holistic assessment to gather information related to your well-being. The case manager will explore areas related to mental and emotional health, academic difficulties, living environment, financial stressors, etc., in an effort to identify areas of need and options for support. The case manager will discuss resources and options and work with you to create a plan of action.

  • Follow-up or check-in appointments are a way for you to remain connected with a case manager to discuss your connection to resources, academic success, and mental and emotional well-being. Often these follow up appointments are conducted during a 30-60 minute in-person appointment, but you and your case manager may also arrange to check in by phone or email when appropriate.
  • The Kennesaw State University campus community may access CPS's off-campus counseling referral database by searching the online platform, ThrivingCampus, at: https://kennesaw.thrivingcampus.com/

    CPS offers support with off-campus referrals (ex: counseling, psychiatry, psychological evaluation, higher level of care, etc.). This service is available for students seeking to start/ transition care off-campus, students whose needs cannot be met through CPS, students who are ineligible for services at CPS and KSU graduates. Referral lists for various services are provided on this page, along with guides for using health insurance to connect with off-campus care.

    Navigating Insurance Benefits handout

    Tips for using your Insurance Company website to search for a provider

    Community Mental Health Providers: If you are interested in joining KSU's referral network, you are invited to create a FREE profile at ThrivingCampus here: https://www.thrivingcampus.com/providers.html

    Should you need additional assistance with off-campus referrals, you may call and request to meet with a Clinical Case Manager or you may send us an email at: cpscasemanagement@kennesaw.edu

    Referral Disclaimer: You are responsible for all costs associated with care you may receive. You should carefully review your insurance benefits and confirm that your health care provider accepts your insurance plan before receiving care. Referral lists and ThrivingCampus directory of community practitioners is provided for convenience and informational use only. The ThrivingCampus directory includes self-reported information from practitioners, and we do not guarantee that the information in the directory is accurate or complete. KSU/ ThrivingCampus does not endorse or recommend the community providers listed and makes no representation about the quality, credentials, or services provided by any of the listed practitioners. As a user of the referral lists and/or directory, you assume responsibility for evaluating and selecting your own health care providers. You are also responsible for all costs associated with care you may receive. You should carefully review your insurance benefits and confirm that your health care provider accepts your insurance plan before receiving care. If you are under the age of 18, we recommend that you seek the advice of an adult as you consider treatment options.

  • Students are encouraged to meet with a clinical case manager at CPS upon discharging from a hospital for a myriad of services. Case managers work with students to coordinate treatment, both on- and off- campus and are available to provide assistance and advocacy while working with professors to return to classes, including helping students compile any documentation needed to validate your absences. Case managers can serve as a point of contact for university faculty and staff as well as with treatment centers or other off-campus providers. Finally, case managers work with students to navigate the various processes involved if a student wishes to withdraw from classes or submit appeals for grades.
  • Many students with ASD find it difficult to transition from the K-12 education system to higher education.  Case management services for students on the Autism spectrum may focus on providing coaching, improving executive functioning skills, serving as an advocate with faculty and staff, and other areas depending on the student's individual needs.  During the academic year, CPS also offers an ongoing weekly group focused on participants' specific social and behavioral needs.  During group participants review and practice social, emotional, and problem-solving skills in a small group setting. Group discussions review and/or practice:

    • how to interact positively with others, having conversations,
    • cooperating with others
    • role playing conversational skills, including verbal and non-verbal social signals/cues
    • ways to develop and maintain friendships
    • problem solving and conflict resolution skills
    • social-emotional reciprocity
    • identifying, managing and communicating their own emotions. 

    The Kennesaw State University Healthy Eating and Living (HEAL) Team provides treatment for KSU students who present with eating and body image concerns and meet criteria for outpatient care of lower complexity.  We typically complete a 4-discipline evaluation including an assessment by each discipline in our team - a counselor, a dietitian, a psychiatrist and a physician.  This thorough assessment enables us to make the most appropriate and effective treatment recommendations which may involve treatment with our HEAL Team, or treatment at a lower or higher level of care.  Therefore, an assessment by the HEAL Team does not necessarily indicate that treatment will be provided by the Team.

  • All persons requesting medical records must sign a Release of Information (ROI).

    If you would like CPS to send your records to another provider, send a completed ROI to our office.  Please include the providers Name/Agency and a fax number.  

    If you would like your records to be given to you directly, the release needs to be completed with your information in the Name/Agency section. If you are a current client, you will need to set up an appointment to meet with a case manager in order for the records to be provided. If you are no longer receiving services at CPS due to graduation, transfer of care, or termination of services, your records can be mailed to you or you can come by the office to pick them up.

    Students may provide the Release of Information via

    Please understand that because email communication can be easily accessed by unauthorized people, your privacy and confidentiality cannot be guaranteed when this medium is utilized.

    Please allow 5-7 business days for request to be processed.  

    Consent Authorization to Release Information (ROI) form

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